"Being complete novices at press releases, we originally worked with Hannah from The Word Lab for the opening of our new building. This included liaising with Rt. Hon. Bill English's office. She worked through everything in simple terms and made sure it was done professionally. Hannah has continued to work for us on a very regular basis, doing everything from creating e-newsletters, helping with social media, and writing press releases and award entries. I thoroughly recommend her" - Chris Hughes, Managing Director, Switched On.